Home > How to book a video consultation

Here’s how to make a video consultation using the app

Quick reference guide: From downloading the Curalie app to your video consultation.

Home > How to book a video consultation

Here’s how to make a video consultation using the app

Quick reference guide: From downloading the Curalie app to your video consultation.

1. Download the Curalie app

You need the Curalie app to quickly and easily book a video consultation and consult a doctor from anywhere.

2. Create account

Click on “Create new account” and then select “Book video consultation”

3. Enter data

Now you need to provide some information about yourself:

  • Name
  • Gender
  • Date of birth
  • Country

You will then be asked to confirm the data protection provisions. Then you can set your four-character password.

4. Book video consultation appointment

Now select a suitable date and confirm your booking. You will receive a confirmation email from our partner Helios. You can dial into the online appointment via the link provided.

5. Talk to a doctor

If possible, join the meeting a couple of minutes before the appointment so the video consulation can start on time and you can check that the picture and sound are working. Also have your health insurance card and your identity card ready.

Get well soon!

There will be no
cost to you

The video consultation is completely free of charge for you. This format is paid for by all German statutory health insurers. Private patients can easily submit the bill afterward to their private health insurer for reimbursement of the costs.

Your health is in safe hands

Protecting your data is a top priority for us. At Curalie, we meet stringent security standards so you can feel free to speak in confidence during your video consultation. Your data are protected by a secure server.

How to start your health program

Download the Curalie app in the App Store or on Google Play

Create user account

Select and start your free information or prevention program

Download the Curalie app

With Curalie, you have better control over your health than ever before. Download the app now and see for yourself!

3 out of 4 survey respondents like the Curalie app

Sample size: 1,004. Curalie GmbH (2021). Market research 2021. Appinio.